Why you should respond to your customers on social media

Why you should respond to your customers on social media

That’s not the only thing customers care about, but it’s the most important. It’s not enough to place ads on social media or tweet out one-way culturally-aware observations. If consumers see your brand on social sites, they expect you to engage directly with them, according to a new study released by social media software producer Sprout Social. …

Why you should respond to your customers on social media Read More »